Privacy Policy
Effective Date: 7-11-2025
Business Name: Lorelei Molinari Mental Health Info and Support Groups DBA-The Lorelei Project SaaS Agency
At Lorelei Molinari Mental Health Info and Support Groups DBA – The Lorelei Project SaaS Agency, your privacy is important to us.
This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website, services, or software powered by our Go High Level SaaS platform.
1. Who We Are
Business Name: Lorelei Molinari Mental Health Info and Support Groups
DBA – The Lorelei Project SaaS Agency
Founder & CEO: Lorelei Molinari
Business Phone: (412) 284-6349
Business Email: lorelei.molinari@the-lorelei-project.com
2. Information We Collect
We may collect personal data, including but not limited to:
- Full name
- Email address
- Phone number
- Business or organization details
- Billing and payment information
- Usage data when using our CRM, website, or applications
- Any information voluntarily submitted through forms, surveys, or live chats
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our CRM and support services
- Respond to customer inquiries
- Manage user accounts and client onboarding
- Send transactional or marketing communications
- Analyze usage patterns to enhance the user experience
- Maintain legal and security compliance
4. How We Share Your Information
We do not sell your personal information. We may share your information only:
- With authorized employees, partners, or service providers who need it to perform services on our behalf
- With third-party platforms we integrate with (e.g., payment processors, email marketing tools, analytics tools) under strict confidentiality agreements
- If required by law, court order, or government regulation
- To protect our legal rights or in the event of a business transfer or merger
5. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your data
- Request that we delete your information (subject to legal obligations)
- Opt out of non-essential communications at any time
To exercise your rights, please contact us at lorelei.molinari@the-lorelei-project.com.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is 100% secure, and we cannot guarantee absolute protection.
7. Use of Cookies and Tracking Technologies
Our platform may use cookies and similar tracking tools to enhance your user experience, analyze traffic, and improve performance. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our services may contain links to external websites or tools. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before submitting any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, contact us immediately for removal.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Allegheny County, Pennsylvania. By using our services, you consent to the jurisdiction and venue of these courts.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we do, we will update the “Effective Date” above and notify users where required.
12. Contact Us
If you have any questions, concerns, or complaints regarding this policy, please contact:
Lorelei Molinari, Founder & CEO
📞 (412) 284-6349
📧 lorelei.molinari@the-lorelei-project.com